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Manhattan Lincoln Mercury

1

Northeast USA

Manhattan Lincoln Mercury

Manhattan Auto Group President and CEO Gary Flom embarked upon an evaluation of his company's processes, he used a rather unusual barometer. Flom examined, not only the approach used by his competitors in the automotive industry, but also that of Manhattan's top-scale hoteliers, restaurants, and retailers. He wanted to see -- and adopt -- the peerlessexemplary service levels, distinctive ambience, and attention to detail that his clients might enjoy at The Plaza, Le Bernardin, Cartier, or Cellini.

2

Evergreen Subaru

3

Lexus of Southampton

4

Carlson's Motor Sales

5

Wantagh Mazda

1

Southeast USA

Keith Hawthorne Hyundai

2

Central Auto Sales

3

Long-Lewis Ford Lincoln Mercury

4

Hennessy Land Rover Buckhead

5

Crown Automobile

1

Northcentral USA

Nissan of Omaha

2

Metro Mitsubishi Omaha

3

12th Street Auto Mart

4

Vern Eide Motocars

5

J & R Auto Sales

1

Southwest USA

Cutter Dodge Chrysler Jeep

2

Mike Hale Chevrolet

3

Dave Strong's Porsche

4

Kihei Auto Sales

5

Thrifty Car Sales

1

Northwest USA

Hill's Auto Sales

2

Skinner Sales and Service

3

Lexus of Bellevue

4

G and J Auto Sales

5

Mac's Frontierland

1

Southcentral USA

Saturn of San Antonio

2

Performance Motor Car Gallery

3

M & M Dodge Hyundai

4

Saturn of San Antonio

5

Jr. Meeks Chevrolet

1

Midwest USA

Keller Ford

2

Blossom Chevrolet

3

John Amato Ford

4

Renner Motors

5

George Matick Chevrolet